Calls organized by outcome
See calls grouped into needs attention, appointments, handled, incomplete, transfers, callbacks, and other call types.
AI phone answering for service businesses and practices
Every missed call could be your next customer.
We’ll answer.
You’re helping the customer in front of you, on a job, or simply unavailable. The phone is still ringing, and the caller may not wait for a callback. Answer Practice handles missed and after-hours calls, captures service or booking requests, and follows your business rules.
START WITH THE PREVIEWOne AI receptionist. Industry-aware from the first test call.We build the preview from your business information and use the right operating model for your type of business. Before real calls go live, healthcare workflows that may include PHI move to the separate Healthcare environment.
STANDARDGeneral business callsFree: 25 calls/month · Standard: $99/month · For ordinary non-PHI business use.
HEALTHCAREPatient-call workflows$99/month · For calls that may include PHI.
Keep your existing numberBuilt for service businesses and practicesFree · 25 calls/month · no credit card
INCOMING CALLPossible new customerYour existing number
ANSWER PRACTICECall answeredYour work keeps moving
STAY WITH THE WORK IN FRONT OF YOU
We’ll get the next one.
Busy, on a job, at lunch, or after hours? The call still gets handled.
Answer Practice · live call
Incoming call00:42
New caller Service question Booking request
CALLER
Are you open Saturday, and can I schedule service for next week?
ANSWER PRACTICE
I can help with that. What service do you need?
CALL OUTCOMEService request handled
Right next stepEASY TO FIT IN
Keep the number people already know.
Your websiteWe build the first business profile.
TeamHoursServices
+
Your existing numberForward calls only when needed.
Your number→Answer Practice
YOUR PHONE PREVIEWBuild my free preview
Hear your own business before going live.
Your websiteStart with what exists
→Industry-aware previewBuilt around your workflow
→Your phone ringsTry it yourself
No generic demo.Review your information first, then test the receptionist matched to your business.
HVACPlumbingAuto repairAcupunctureChiropracticDental
Built around your workflow
Your phone should work the way your front desk does.
01Preview
02Review
03Connect
04Go live
MORE THAN ANSWERING THE PHONE
Know what happened, what matters, and what your team should do next.
Answer Practice does more than pick up. It organizes calls, manages follow-up, and can connect call handling with a built-in appointment Schedule when scheduling is configured.
Search and sort call history
Find an exact call by caller, phone number, reason, summary, message, or outcome. Sort newest, oldest, or longest.
Listen to recordings & review transcripts
Open a call to review its summary, details, recording, and transcript when available.
Email & text alerts
Choose email and SMS notifications, including alerts for calls that need your attention and appointment reminders when scheduling is configured.
Built-in scheduling & appointment management
Configure services, staff resources, availability, and AI booking rules. When scheduling is enabled, your team can book, reschedule, cancel, track arrivals and status, and manage appointment reminders from the Schedule.
Transfers, missed calls & after-hours
Keep your existing number and decide when calls forward to Answer Practice or transfer back to your team.
Your rules, hours & team access
Configure staff, services, business hours, call handling rules, closures, temporary changes, and role-based Team & Access permissions.
One Board for calls, schedule & follow-up
See calls, items needing action, Schedule, inbox notices, phone status, usage, billing, notifications, and settings in one place.
Standard is for non-PHI business use. Healthcare uses a separate secure environment for workflows that may include PHI; its email and SMS alerts stay privacy-minimal and protected details remain behind secure sign-in.
Keep your existing number
We don’t replace your phone. We answer it.
When your team cannot answer, calls can forward to Answer Practice.
Caller→Your number→Answer Practice→Right outcome
Your phone preview
Test your business—not a generic demo.
Give us your website or business details. We build a private preview, identify the right industry workflow, you correct anything we missed, then we call you so you can try it.
- Services, hours, team and important business rules
- Industry-aware call handling from the preview
- Your reviewed setup carries into your live account
Standard stays broad. HVAC, home services, auto and other ordinary businesses use Standard. If a healthcare workflow may include PHI, the separate Healthcare environment is available before real calls go live.
Checking for your saved preview...
If you started a preview on this browser recently, we'll bring it back without rebuilding it.
One product, the right environment
Use Standard for ordinary business calls. Use Healthcare when PHI may be involved.
The website, preview and core front desk stay consistent. Industry templates adapt how the receptionist handles the call.
$0/ month
- 25 calls/month
- AI receptionist
- Call summaries, messages & transcripts when available
- Basic routing & scheduling
No credit card requiredUpgrade to Standard for $99/month and 300 AI minutes/month.
$99/ month
Separate secure environment for practices whose real calls may include PHI.
- 300 AI minutes
- Patient-call workflows
- Healthcare agreements & BAA
- Same existing-number workflow
$99/month · $990/yearFor patient-call workflows that may include PHI.
Hear your own business before you decide.
Build a free private phone preview using your business information and the right industry workflow.
Build my free previewOne Answer Practice · the right environment before launch
Preview first. Choose the privacy setup before real calls.
Your free Practice Preview is a simulation: you act as the caller, and it uses public practice information you reviewed. Do not use information about a real patient in the preview.
Before Answer Practice is enabled for real calls, we ask how your live workflow will be used. Workflows that may handle patient-specific information are routed to the separate Healthcare secure environment. Standard is limited to general business calls and does not enable patient-information features.
Learn about the Healthcare secure environment →- Healthcare secure setup for workflows that may involve patient information
- Required agreements and setup are completed before live use
- Standard stays limited to general business information and routing
- Preview does not activate real patient calls